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Dear Nico,We’re truly sorry to hear that you’ve had a frustrating experience, and we appreciate you taking the time to share your feedback. We’re here to make your experience as smooth as possible.And don’t forget to check your inbox regularly—you never know when a little surprise bonus might be waiting for you! Should you need any further updates, feel free to contact us any time — we’re here to help.Warm regards,Cusco Casino Our intention was never to mislead, but to support you with transparency and care.We appreciate your patience and remain committed to ensuring that your winnings reach you safely. Otherwise I never played at this casino. Like every mail I send, this is their answer“Please give the finance department a little more time, as they are still processing your withdrawal”The vip manager mislead me with the facts she spoke about fast withdrawls and she is able to speed it up.
With over 15 years in the industry, I enjoy writing honest and detailed casino reviews. I’m Nathan, the Head of Content and a Casino Reviewer at Playcasino.com. Plus, 1x deposit wagering is fair; we don’t see why Cusco needs to make it 3x. Aside from this, the wagering requirement of 40x the bonus is a fair number. The deposit ratio for free spins seems a little high. One bonus we could be more impressed with is the Friday Free Spins bonus.

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